Scale
The Scale plan adds online payments to everything in Growth. Customers can pay online before their meal is prepared, or at the end of their visit. Each restaurant connects their own Stripe account — payouts go directly to them, with no funds held by DineVista.
On this page
Connecting your Stripe account
To accept online payments, you connect your own Stripe account to DineVista. This is a one-time setup. Money paid by customers goes directly into your Stripe account — DineVista never holds your funds.
Click "Connect with Stripe" in your dashboard
Complete the Stripe onboarding form
You're redirected back to DineVista
Access your Stripe dashboard any time
Payment options
When placing an order on the Scale plan, the customer chooses one of two options:
- ✓Pay now — the customer pays online before the kitchen starts preparing their order.
- ✓Pay at the end — the order is placed immediately and the customer pays online when they are ready to leave.
Pay before the meal
The customer pays at the point of ordering. The kitchen only starts when payment is confirmed.
Customer adds items and chooses Pay now
Customer is taken to the Stripe payment page
Payment is confirmed
Kitchen begins preparing
Pay after the meal
The customer orders first — food preparation begins immediately — and pays when they are ready to leave.
Customer adds items and chooses Pay at the end
Kitchen prepares the order
Customer requests to pay
Payment is confirmed
Subscription management
Your subscription is managed from Dashboard → Billing. Billing is handled entirely through Stripe.
Subscribing
Select a plan and billing period
Complete payment on Stripe
Upgrading, downgrading & cancelling
Open the Stripe Customer Portal from the billing page to upgrade, downgrade, or cancel your plan. Upgrades take effect immediately; downgrades and cancellations take effect at the end of the current billing period.